Personal Account
switching instructions

Please note: this page should only be used if you have been contacted by us regarding your Personal account.

Select the account you would like your full balance moved to – please note you may only select one of the following accounts from the switching section.

If you do not wish to switch and require a repayment to your nominated bank account, please specify within the repayments section. If you are happy with your product and do not wish to switch or repay your funds, you do not need to take any further action.

Visit the following links for our Terms and Conditions and details of the Financial Services Compensation Scheme

Please Note: you won’t be able to submit the form without completing the details above so if your query is about something else please use the email address below.

Email: [email protected]
Telephone: 020 7190 5555
Post: United Trust Bank 2s2 One Ropemaker Street London EC2Y 9AW

Telephone calls may be recorded for security and regulatory purposes and may be monitored under our quality control procedures.