Contact Deposits

Please note: Annual interest statements are automatically sent at the end of the tax year to all personal account holders that have earned interest in the previous tax year. You should expect to receive the statement by the end of April 2024.

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Telephone: 020 7190 5599

Opening Hours: Monday to Friday 9-5pm

Frequently Asked Questions
You can find answers to many of our customer’s regularly asked questions here.

Alternatively, use our Help Centre to see if we can answer any of your queries online.

Online Banking
We have been contacting our personal customers inviting them to register for Online Banking. If you are a personal customer and have not received an invitation and wish to register please contact us using the form below. After you have successfully registered for online banking your username and temporary password will be sent to your registered address by post. Once you have received this letter, you can login by entering your username and password here.

For our Business and Charity customers, we are working on an online banking service and, once ready, we will invite you to register.

    Is your query about:*

    Maturity
    Additional account
    Change of details
    Deposit in excess of £1,000,000
    Other

    Maturity

    You can find answers to many of our customer’s regularly asked questions here.

    State below what you would like to do with your maturing funds at maturity. If you would like to add to the investment you can send us the funds by electronic bank transfer. If you would prefer to send us a cheque it should be made payable to United Trust Bank Limited. The funds must be received before the maturity date and come from your nominated bank account.

    Message *

    Please provide as much detail as possible in the message section below

    Additional account

    You can find answers to many of our customer’s regularly asked questions here.

    If you have online banking, please log in and select New Application to open an additional account. Alternatively provide us with the details of what term and how much you wish to invest and we issue confirmation as soon as the account has been opened.

    Product*

    Fixed
    Notice


    Message *

    Please provide as much detail as possible in the message section below

    Change of details

    You can find answers to many of our customer’s regularly asked questions here.

    If you have online banking you will be able to update your details once you have logged in. Alternatively provide us with the details of what you want to change and we will issue confirmation once complete.

    Message *

    Please provide as much detail as possible in the message section below

    Other

    You can find answers to many of our customer’s regularly asked questions here.

    Please give us as much details as you can about you enquiry.

    Message *

    Please provide as much detail as possible in the message section below

    Deposit in excess of £1,000,000

    If you have in excess of £1,000,000 to deposit, you can find more information about our Corporate Deposit Solutions here.

    If you wish to change your details, provide us with the details of what you want to change and we will issue confirmation once complete.

    Message *

    Please give us as much details as you can about your enquiry.

    *Mandatory fields